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MANAGED IT · TORONTO & GTA

Managed IT services for Toronto and GTA offices

RHK looks after your computers, servers, network and Microsoft 365 for a predictable monthly fee. We monitor everything around the clock, patch it every week, and answer your staff quickly when something goes wrong, so your team can get on with their work.

WHAT'S INCLUDED

Everything your office runs on, looked after

Managed IT replaces "call someone when it breaks" with a team that keeps things from breaking in the first place.

MONITORING

24/7 monitoring

We watch your servers, workstations and network around the clock and act on warning signs before they turn into downtime.

MAINTENANCE

Weekly patching

Windows, Microsoft 365 apps and third-party software are updated every week, not once a month, closing security holes faster.

HELP DESK

Help desk for your staff

Your team reaches us by phone, email or the RHK Support buttons built into Outlook, and talks to people who know your setup.

CLOUD

Microsoft 365

Licensing, email, Teams, SharePoint and OneDrive set up properly, with multi-factor sign-in and sensible security policies.

SECURITY

Security & backup

Firewalls, endpoint protection and tested backups, so a lost laptop, failed drive or phishing email stays a small problem.

PROCUREMENT

Hardware & lifecycle

As an authorized HP and Lenovo reseller, we plan replacements, source equipment and set up new machines ready to use.

WHY RHK

A partner, not a ticket number

We've served Toronto and GTA offices for more than 25 years, and most of our clients have been with us for more than fifteen.

Fast response

We're known for the best response time in the GTA. A 24/7 hotline (1.877.443.8088) means urgent problems are picked up any time.

Support from inside Outlook

Custom RHK Support buttons let staff open a ticket, forward a problem email, or check whether a message is safe, in one click.

Monitoring we built ourselves

Our monitoring and health dashboard is built in-house rather than bought off the shelf, so we know exactly how it works and what it can reach.

One team for everything

Computers, servers, Microsoft 365, networking, cabling and hardware purchases, all handled by the same people.

HOW IT WORKS

Getting started is simple

01

Listen

A free consultation to learn how your office works and where IT is getting in the way.

02

Plan

A clear proposal with the hardware, licensing and support you need, and nothing you don't.

03

Set up

We install, migrate and secure everything, working around your schedule.

04

Look after it

Round-the-clock monitoring, fast response and regular check-ins as your business changes.

WHO WE WORK WITH

Built for professional offices

We work with small and growing offices where IT has to be dependable and confidential: boutique law firms, accounting firms, non-profits, PR agencies and design firms.

FAQ

Common questions

What is included in managed IT services?

24/7 monitoring, weekly patching, help-desk support for your staff, Microsoft 365 administration, security and backup management, and planning and setup of new hardware. We tailor the plan to how your office works.

How is managed IT priced?

Managed IT is a predictable monthly fee instead of surprise repair bills. After a free consultation we'll give you a clear proposal for your office.

How quickly do you respond?

We're known for the best response time in the GTA. Staff can reach us by phone, email or the RHK Support buttons in Outlook, and our 24/7 hotline covers urgent problems outside office hours.

Do you provide on-site support in Toronto and the GTA?

Yes. We handle most issues remotely so they're fixed quickly, and we come on site across Toronto and the GTA for hardware, network and office moves.

Can you take over from our current IT provider?

Yes. We document your systems, collect passwords and licences, and make the handover without interrupting your staff.

Ready for IT that just works?

Call 416.545.1506, or book a free consultation and we'll set up a time to talk.