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IT support for PR agencies
Launches, embargoes and client deadlines don't wait for a frozen laptop or a missing file. RHK keeps Toronto and GTA PR and communications agencies connected, secure and working from anywhere, with fast help when a deadline is on the line.
IT that keeps up with the news cycle
Agency teams move fast, work everywhere and share large files with clients and media every day.
Deadlines that can't slip
A broken laptop or locked account an hour before a launch or media call needs fixing now, not tomorrow.
Sharing with clients and media
Decks, images and video have to reach clients and journalists quickly, without losing control of confidential material.
Embargoed and confidential news
Unannounced client news must stay inside the agency until release, on every laptop and phone.
Email that has to land
Pitches and releases are only useful if they reach the inbox, not the spam folder or a phishing trap.
IT built around how your agency works
We look after the whole office, from laptops and Wi-Fi to Microsoft 365, so your team can focus on clients and coverage.
Microsoft 365 & Teams
Email, Teams, SharePoint and OneDrive set up for agency work, with secure sharing links for clients and media.
Account protection
Multi-factor sign-in, risky sign-in alerts and mailbox-rule monitoring, so a stolen password doesn't become a crisis of your own.
Email deliverability
SPF, DKIM and DMARC set up correctly on your domain, so pitches and releases reach inboxes and impostors can't send as you.
Work from anywhere
Protected laptops and phones that work the same at the office, at home, at events and on the road.
Backups you can rely on
Off-site, tested backups of email, SharePoint and OneDrive, so deleted or overwritten files can be brought back.
Custom agency dashboards
Secure web dashboards on Microsoft Azure that bring clients, campaigns, files and email into one screen.
Getting started is simple
Listen
A free consultation to learn how your office works and where IT is getting in the way.
Plan
A clear proposal with the hardware, licensing and support you need, and nothing you don't.
Set up
We install, migrate and secure everything, working around your schedule.
Look after it
Round-the-clock monitoring, fast response and regular check-ins as your business changes.
Experienced with Toronto and GTA PR agencies
We support many communications and PR agencies, and have served Toronto and GTA offices for more than 25 years. Our 24/7 hotline (1.877.443.8088) and custom RHK Support buttons in Outlook mean help is one click or call away, even on launch day.
Common questions
Do you work with small PR agencies?
Yes. We work with boutique and mid-sized communications agencies and give them the security and support of a large in-house IT team, without the cost of one.
How can we share large files with clients and media securely?
We set up SharePoint and OneDrive so your team can send files with secure links that can expire or be limited to specific people, instead of email attachments or personal file-sharing accounts.
Why do our press releases end up in spam?
Often because the domain's email authentication (SPF, DKIM and DMARC) is missing or misconfigured. We check and fix these records so your mail is trusted by recipients' servers.
Can you support staff who work from home and events?
Yes. We set up protected laptops, phones and Microsoft 365 so your team can work securely anywhere, with help available by phone, email or the RHK Support buttons in Outlook.
Ready for IT that just works?
Call 416.545.1506, or book a free consultation and we'll set up a time to talk.